345 - Management vs. Supervision - Part 2 - Doing the Strategic Work

The employee mindset—or default human nature—is to exert the lowest amount of effort possible to accomplish the task at hand. If you show someone that every time they drop the ball you’ll be there to catch it, then they’re not likely to get any better at catching—let alone stepping up for more responsibility. When you build a culture of supervision, the result is that you begin dragging down each and every role in the organization. And if you can just follow the breadcrumbs and see where you continually fall into supervision instead of management, you can completely transform your organization.

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